Our cranes are prepared for the tough marine environment and our service department is prepared as well to support our customers anywhere at any time directly from HS.MARINE, through our Dutch sister company HS.Equipment BV and our distributors worldwide.

Our service engineers are trained for operating our cranes, working in height and offshore.

In case you need our support, please contact us:

Phone
Worldwide
+39 0375.25.48.19
Form Contact
by filling in the form in our

Contact Page

Email
l.zuelli@hsmarine.net Mr. Lorenzo ZUELLI electric and electronic issues
g.patini@hsmarine.net Mr. Giovanni PATINI hydraulic and mechanical issues

Remote Factory Acceptance Test

The Factory Acceptance Test (FAT) is a process that evaluates the equipment before shipment by verifying that the crane complies with its design specifications. FAT ensures that the components and controls are working properly according to the functionality of the equipment itself. As the name suggests, this testing is performed at the factory. If someone is unable to reach the company to attend the FAT, we can held it remotely, giving the customer the opportunity to participate in every phase as if he were on site.